1. International Shipping Overview

Based in the United Kingdom, Autosiliconehoses ships high-performance components to enthusiasts and businesses internationally. We utilize Evri as our primary forwarding carrier. Once your package arrives in the destination country, it is handed over to a local postal or courier service for final delivery.

2. Delivered Duty Paid (DDP) Services

For the countries listed below, we operate on a DDP (Delivered Duty Paid) basis.

What DDP means for you:

• No Hidden Fees: All import duties, VAT, and customs clearance fees are calculated and included in your total at checkout.
• Convenience: You will not be contacted by customs or couriers to pay additional fees before your package is released.
• Transparency: The price you see at checkout is the final price for the goods delivered to your door.

3. Business Purchases & VAT (DDU Option)

If you are purchasing as a registered business and wish to purchase without UK VAT using a DDU (Delivered Duty Unpaid) service—where you handle your own tax reclamation and import duties—please do not order through the standard checkout.

Instead, contact our team directly at: web@autosiliconehoses.com.

4. EU Regulations & Compliance

We strictly adhere to European Union import regulations. For our EU customers, the DDP service ensures that all Value Added Tax (VAT) is accounted for in accordance with the specific rates of the destination member state. This ensures your order is fully compliant with EU cross-border trade laws, preventing any legal or customs delays.

5. Shipping Cost Adjustments

While we strive for 100% accuracy in our shipping calculator, international logistics can occasionally incur unforeseen costs (e.g., remote area surcharges or volumetric weight adjustments).

Please Note: We reserve the right to contact you regarding your order if additional funds are required for the shipping service to your specific country.

6. Eligible DDP Countries

The following regions are covered under our DDP shipping policy:

• EU Member States: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (including Islands), Romania, Slovakia, Slovenia, Spain (including Balearic and Canary Islands).
• Middle East & Gulf Region: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates.
• Other: Switzerland.

7. Support

For any questions regarding your shipment or to request a custom shipping quote, please contact us:

• Email: web@autosiliconehoses.com
• Location: United Kingdom